Booking: Please confirm your personal training appointments with your trainer at least a week in advance.
Payment: All Payment for personal training services is due upfront and in full. Partial payments are not accepted.
No Refunds: No Refunds for sessions.
Cancellation of session due to client: Any personal training session canceled will be charged at the rate of a full session. However, it a client may have his session postponed if the trainer agrees.
Lateness: If a session starts late due to client’s lateness, the workout is shortened and the personal training session will be completed at a scheduled time. Session starts late due to trainer’s lateness, trainer will still give client a full 60 minute session. It is the client’s responsibility to make sure he/she comes at the right time.
Cancellation of session due to trainer: If a trainer cancels a session with less than 24 hours notice, the client is entitled to a free session. A canceled session due to weather is acceptable.
No Shows: If a trainer arrives at client’s home and client is not at home or unavailable, trainer will wait 15 minutes before leaving. Client will be charged for that personal training session.
Payment Options: All Major Credit Cards, Cash, Personal Checks, and Business Checks.